Trade Sales Representative

Job Number: 54

External Description:

Position Overview:

The Trade Sales Consultant is responsible for building the Pella brand within the trade industry as their premier choice for window and door solutions.   Achieve individual sales goals through a relational selling model throughout all active Pella product offerings.  Provide well-rounded solutions, market expertise, and partnership by understanding customer needs and developing relationships with builders, contractors, architects, professional remodelers and trade organizations.  Proactively originates new customer relationships through networking, referrals and face-to-face meetings.  Help customers grow their business and offer a single point of contact for their ongoing needs.  Continually strives for 100% “Very Satisfied” customers, growth as measured by market share/net sales and profitability.

 

The Trade Sales Consultant’s (TSC) primary duty is outside sales within their assigned market.  The TSC is required to:

• Spend over 50% of their time at customer sites generating account growth with planned quality meetings, as well as prospecting to develop new business.
• Independently sets their own work hours.

 

Responsibilities/Accountabilities:

• Achieving individual sales and customer satisfaction goals and objectives.
• Networking, lead and referral generation.
• Actively represent Pella at company sponsored events, professional group’s invitations to discuss and/or present Pella products, trade association meetings and/or builder home shows.
• Generating sales by acquiring new customers while building loyalty within existing customer relationships.
• Responding to client concerns and applies independent decision making while striving for first-time resolution on all client problems/issues.
• Maintaining exceptional level of expertise of products/services relating to Pella’s customers, as well as staying abreast of the competitive landscape.
• Striving to build strong customer relationships by engaging in a consultative sales approach to recommend the products, total solutions and consistent follow up that satisfy the needs of the customer.
• Ensuring quotes and orders are accurate following company sales procedure.
• Educating customers on manufacturer installation guidelines and measuring of openings to ensure accuracy of product ordering and applications.
• Leveraging other Pella team members/departments to assist with specific product requirements.
• Thanking clients and encourage a continuing relationship by acting as their central point of contact.
• Understanding of and adherence to the Trade Selling Process in all aspects of sales related interactions.
• Collaborating with the Operations teams to ensure successful after sale service requirements and
• Interacting with Account Receivable department to address any potential billing/payment issues of customer.

Job Number: 18001536

Community / Marketing Title: Trade Sales Representative

Location_formattedLocationLong: Bothell, WA, Washington US